Courses for
Straight Talk for Performance Discussions
At their best, performance reviews provide employees with meaningful feedback that sets the stage for higher achievement. But because there’s so much at stake and performance issues are often inadequately addressed between reviews, these discussions are also ripe for conflict. Rather than improve performance, they can compound problems between manager and employee. No wonder managers and employees alike dread this conversation.
Straight Talk for Performance Discussions provides managers with the skills and a structure to lead these important conversations effectively. In this fast-paced, one-day workshop managers learn to provide clear feedback, discuss strengths as well as development areas, and work through the emotional reactions that can derail the conversation.
LEARNING GOALS
In Straight Talk for Performance Discussions, managers learn to:
- create a productive environment for each discussion;
- listen actively to ensure clarity and build relationship;
- help employees learn from their own performance;
- give clear, targeted feedback to reinforce and correct behavior; and
- work through defensive, emotion-laden reactions.
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